Last updated: 1 January 2026
All cancellation requests must be submitted in writing to stay@seazen.es. The cancellation date is the date on which SeaZen receives written notice. More than 90 days: Full refund of deposit (less €150 admin fee) 60–90 days: 50% of total rental fee refunded 30–59 days: 25% of total rental fee refunded Less than 30 days: No refund
In the unlikely event that SeaZen must cancel a confirmed reservation, guests will receive a full refund of all amounts paid. SeaZen will make every effort to suggest alternative dates or a property.
SeaZen shall not be liable for cancellations caused by events beyond its reasonable control, including natural disasters, governmental restrictions, or pandemic-related travel bans. In such cases, SeaZen will offer a credit or rescheduling wherever possible.
We strongly recommend that all guests purchase comprehensive travel insurance that covers cancellation, curtailment, and personal liability.
Date changes are subject to availability and must be requested in writing. A €75 amendment fee applies. Changes within 30 days of arrival are treated as a cancellation and re-booking.
For cancellations or amendments, please contact us at stay@seazen.es or call +34 646 37 42 79.